Frequently Asked Questions - FAQs

Have a question?
Browse through some commonly asked questions about the Taj InnerCircle programme


  • How can I join the Taj InnerCircle programme?
    Anyone above the age of 18 years can join Taj InnerCircle as an Copper member. To enrol now, please click here.
  • How do I benefit from being a Taj InnerCircle member?
    A Taj InnerCircle member earns Taj InnerCircle(TIC) points for all his Eligible Spends*. These points can later be redeemed for Taj Holidays, Stay and Dining at participating Taj, Vivanta or The Gateway hotels or restaurants using TIC website. Member can also redeem the TIC points for Taj Experiences Gift cards or bespoke merchandise.
  • When I first sign up for the Taj InnerCircle programme, which tier of the programme would I be assigned?
    When you first sign up for the Taj InnerCircle programme, you will be assigned the Copper Tier of the programme. If you however sign up for the Epicure Plan of Taj InnerCircle, you will be assigned the Silver Tier of the Taj InnerCircle programme.
  • Is my Taj InnerCircle membership lifelong?
    Yes, your membership is for life. However, to retain your tier you must earn the minimum number of Taj InnerCircle points required.

Earn and Redeem Points

  • How can I check my Taj InnerCircle points balance?
    Please Log in to your Taj InnerCircle account to access your account balance.
  • How can I redeem my points?
    Browse through our Rewards Catalogue and select the award of your choice. Then simply place your request online or post it to us. Please find details of the process here.

If your query is not listed above, please contact Taj InnerCircle Member Services:

India: +91 22 6601 4842

Monday to Saturday from 09:30 till 18:00 IST


*Eligible spends are spends net of taxes on room, food and beverage, laundry, telecommunication, Business Centre, Jiva Spa and Taj Khazana

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